The Health Insurance Portability and Accountability Act of 1996 (HIPAA) regulations prohibit the release of patient medical information without a signed authorization from the patient or evidence of an exception identified in the regulations.
To obtain a copy of a patient’s medical record from SRJ, criminal defense attorneys with clients at SRJ may submit a request to SRJ’s medical department via fax at 925-551-6746 or email at alamedacountymedicalrecordsroi@wellpath.us.
The quickest way to obtain a copy of a patient’s medical record is to include a signed Wellpath Release of Records Form with the request or documentation supporting the release of records absent a signed patient authorization (e.g., a judicial order, grand jury subpoena, etc.). California Health & Safety Code section 123110 specifically provides that any patient or patient's representative is entitled to copies of all or any portion of his or her records, that he or she has a right to inspect the records, upon written request, and that the records must be provided within 15 days of the receipt of the request. Wellpath will do its best to respond to requests in a timely manner. Patient care is a priority, especially during this unprecedented pandemic, and Wellpath greatly appreciate patience and cooperation during this time.
For medical records requests, Wellpath will approach patients to obtain the appropriate signatures no later than 48 hours after receiving the request, and sooner if possible. If the patient agrees to the sign the ROI, Wellpath will send a copy of the medical records to the requestor within 48 hours of obtaining the signature.
If there is something urgent, or the above process is not working, please contact:
Natalyn Bergman, RN,
Director of Nursing
Natalyn.Bergman@wellpath.us
Teressa Jackson
Paralegal, Wellpath Legal
joajackson@wellpath.us
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